There is nothing more frustrating than having won and wanting to cash out, but there are issues resolving payment disputes. For this reason and many more, Black Diamond Casino spares no expense to keeping their members satisfied with a strong customer support team.

About Black Diamond Casino Support

The more than dedicated customer support team at this casino is standing by 24/7, 365 days of the year. They can be reached either through, touch tone phone, live chat or through email. To further expedite things along, Black Diamond Casino offers a frequently asked questions section which makes available, popular and common questions that pertain to how to sign up, password recovery, information about the VIP program, further information on game rules, and handle to handle payout requests and much more.

Going the extra mile, Black Diamond Casino even offers a separate, terms and conditions page which further outline, official casino rules, payment rules and what it takes to maintain accounts. Security matters and privacy policies are also featured here. In addition to its players, customer support also extends to those wanting to be official affiliates. In fact there is a whole section dedicating to providing the same level of support and frequently asked questions for all affiliates that are apart of the DeckMedia portfolio.

Other Aspects

There are well over a 100 games offered at Black Diamond Casino. Powered by both Betsoft, Rival and Topplay gaming engines, players can enjoy, crisp, slick and super detailed games such as Mr Vegas, Dr. Jekyll & Mr. Hyde, along with new games Greedy Goblins, and Event Horizon. Not to be overlooked are the numerous jackpot games like "Sweet Surprise," whose pot is well over a million dollars, "Diablo 13," which boasts an impressive $2 million plus jackpot, and Bingo Slot, whose jackpot also stands at over $ 2 million dollars. Its important to note that these jackpots are progressive and can be won after any spin.

Several video poker titles are also available here as well. Blackjack fans should have fun with the numerous titles here, along with Roulette fans. And before wagering any real money, these games can all be previewed either instantly online or downloaded to computers or mobile devices. It only takes a Visa or MasterCard to make deposits available instantly as well as e services like Neteller and Person 2 Person. Again, if players have any questions, they should go straight to customer support.